Collier Computer, a computer mainenance and repair company. Remote services available.

MAINTENANCE

MAINTENANCE PLANS (Remote Process Monitoring or RPM)

We offer a custom group of computer-maintenance plans. Each described below in a comparison chart which explains exactly of what each plan is comprised. You can easily view the different plan contents and make an informed decision, picking the best one for your level of computing needs.

The very first benefit from all of our RPM Maintenance plans is that your annual renewal price will never increase in the future¹. You're renewal price is guaranteed. This helps tight budgets plan for the annual expense. RPM plans offer computer users an amazing array of remote desktop management services. Providing services that even the most knowledgeable computer user will appreciate!

Click on the graphic to view the 'full-sized' PDF of our RPM 'side-by-side' comparison Chart. You will need "Adobe Acrobat Reader" to view the chart and our Terms and Conditions document; if you do not already have Adobe PDF Reader installed on your computer; you can download a free copy by clicking on the Adobe icon below.

Increased Productivity. Users who subscribe to a maintenance program will not only find themselves enjoying the use of their computers, but will find that they are much more productive. No more maintenance hassles means you can finally use your computer to do what you WANT to do! We take care of the rest, including all data backups, update and patch management!

Our RPM service plans are geared towards the computer user who either; (1) does not have the time to properly maintain their computer system, or; (2) does not know how to manage their computer system, or; (3) have too many computers to maintain by themselves, or; (4) just wants to have their computer maintained properly so their systems are always quick, responsive and relatively problem-free!

Unlimited Tech Support. We provide unlimited tech support seven days a week for your convenience - when you need help, simply call our special client-only number which will be answered by a knowledgeable and friendly technician.

There are no additional charges for the use of the remote service plan - everything is included! We troubleshoot your computer using your own system logs which are sent to us electronically. No need to write down, copy or describe error codes! We can remote into your computer and can see your computer screen, just as if we were sitting with you in your home. 100% safe, with privacy guaranteed!

Our RPM maintenance packages combine top-end protection software with knowledgeable remote computer support. We are able to care for your computer system, maintaining the overall computers speed, while keeping your whole system up-to-date and running smoothly. You are never alone with RPM!

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¹Annual renewal rates never increase, provided your subscription remains current. Any lapse in your RPM subscription will cause a default to your renewal at today's current RPM prices.
IMPORTANT! Due to the nature of the RPM services and the way in which the service is provided, (with 87% of the total plans' cost delivered on the very first day of your subscription); there is no refund available on the annual subscription fee (see refundable exceptions). For more information call us today, or ask your technician.

Collier Computer Systems is a proud member of the Better Business Bureau of West Florida.